Mobirexs (“we”, “us”) operates this store from Dubai, United Arab Emirates. This policy explains what we collect when you browse, create an account, place an order, subscribe to emails, or contact us.
What we collect
- Order details: name, email, UAE phone, delivery address, emirate, and payment method (we do not store full card numbers — those are handled by the payment provider).
- Account details if you register, including order history and saved addresses.
- Wishlist items stored on your device, and on your account after you sign in.
- Newsletter email, only if you subscribe and confirm consent.
- Messages you send through the contact form or WhatsApp.
- Basic technical data needed to run the shop (cookies, cart, security).
How we use it
We use your information to process and deliver orders, prevent fraud, provide support, send order emails, and — only with your consent — send offers. We do not sell your personal data.
Who we share it with
We share only what is needed with our couriers, email delivery services, and security/hosting providers. They must use the data only to provide their service to us. As we accept Cash on Delivery only, we never collect or store card details.
Cookies
Essential cookies keep your cart, login and checkout working. Analytics or marketing cookies, if used, are described in the cookie banner so you can choose. You can also control cookies in your browser.
How long we keep data
Order records are kept as required for accounting, warranty and UAE legal obligations. Newsletter emails are kept until you unsubscribe. You may ask us to update or delete data that we are not required to keep.
Your choices
Email support@mobirexs.ae or call +971 52 642 6112 to request a copy of your data, a correction, or deletion where allowed. If you have a Mobirexs account, you can also update addresses and orders from My Account.
Updates
We may update this policy when the shop or the law changes. The latest version is always published on this page.